Prelaunch · Planned services

Planned launch focus: City of Los Angeles.

Velora is prelaunch and preparing non-emergency wheelchair and ambulatory transportation. The planned initial pickup area is the City of Los Angeles, after permits, insurance, vehicle approval and driver clearance are complete.

Initial pickups are planned in the City of Los Angeles after permits, insurance, vehicle approval and driver clearance are complete. Destinations may extend beyond the City once operational; pickups outside the City are subject to separate approvals.

01

City of Los Angeles pickup focus

The planned initial pickup focus includes City of Los Angeles neighborhoods such as Northridge, Reseda, Van Nuys, Encino, Sherman Oaks and North Hollywood. This is a planned launch area, not currently available service.

02

Future expansion under review

Pickup areas outside the City of Los Angeles—including Burbank, Glendale, Pasadena, Santa Monica, Culver City, Inglewood, Torrance and Long Beach—are future expansion under review and subject to separate approvals. Countywide pickup service is not currently offered or confirmed.

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Future destinations and pickup approvals

Destinations may extend beyond the City of Los Angeles once operational, while pickups outside the City are subject to separate approvals. This also applies to return-trip pickups outside the City. Share future pickup and destination locations in an interest inquiry; no ride is booked or confirmed.

Before launch

Questions, answered.

Do you cover every part of California?

No. Velora is prelaunch. Initial pickups are planned in the City of Los Angeles after permits, insurance, vehicle approval and driver clearance are complete. Other pickup areas are future expansion under review.

How do I share interest in future service near me?

Call (213) 245-0450 or send a prelaunch interest inquiry with your anticipated pickup and destination cities. An inquiry does not establish route availability or confirm a ride.

Can a facility discuss future transportation?

Yes. Clinics, care facilities and referral organizations can contact Velora about wheelchair, ambulatory and recurring transportation needs. Velora is gathering prelaunch interest and is not accepting or confirming rides.

Find the right transportation.

Tell us about future transportation needs.

Call or email Velora with a prelaunch interest inquiry. Submitting an inquiry does not book or confirm a ride. Velora is prelaunch and is not yet accepting rides.

Non-emergency service only. No stretcher or gurney transportation. For emergencies, call 911.