Prelaunch · Planned services
A medical appointment, a visit with family, or a trip into the community should start with a transportation plan that fits your needs. Velora is prelaunch and gathering interest in future wheelchair transportation, with initial pickups planned in the City of Los Angeles.
Initial pickups are planned in the City of Los Angeles after permits, insurance, vehicle approval and driver clearance are complete. Destinations may extend beyond the City once operational; pickups outside the City are subject to separate approvals.
Tell us whether you will travel in your wheelchair and what boarding assistance you need. Our team will discuss wheelchair fit, pickup access and the trip as we prepare for launch. Calling ahead helps us assess the details that matter for your ride.
Contact Velora about future non-emergency rides to medical appointments, follow-up visits and community destinations. If you need a return ride or regular transportation, mention it when you call so both legs and future trips can be discussed together.
Have your pickup city, destination city, anticipated schedule ready. Discuss wheelchair requirements, any steps or access barriers, and whether a companion will travel. Keep online messages general; our team can follow up about the future transportation needs.
Before launch
Yes. Passengers, family members and care coordinators can contact Velora. Let us know your relationship to the passenger and the best way to follow up.
Yes. Share anticipated outbound and return-trip needs. Velora is prelaunch and cannot accept or confirm either leg of a trip.
No. Velora is prelaunch and is not yet accepting rides. The form opens an interest email for you to review and send; it does not book or confirm a ride.
Call or email Velora with a prelaunch interest inquiry. Submitting an inquiry does not book or confirm a ride. Velora is prelaunch and is not yet accepting rides.
Non-emergency service only. No stretcher or gurney transportation. For emergencies, call 911.